We value our clients' experience at Clinton Hill Animal Clinic. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
Clinton Hill Animal Clinic and Dr. Dendtler literally saved our cat Louie's life.
We initially went to an emergency hospital after our cat started suddenly vomiting. After x-rays, an ultrasound, and some blood work (and $3K in bills), we were sent home with them telling us nothing was wrong with him. He kept vomiting - we called them and told them it was continuing to happen and the emergency hospital said it didn't sound serious and that he'd be fine.
A week and a half later, we could tell that something wasn't right, so we took him to CHAC. It was only then that our cat started getting the help he needed. Immediately, Dr. Dendtler was on the case and said we had to get to the bottom of what was going wrong with him. Again, we would do an ultrasound and blood work. They determined there was a mass in his intestines causing him to vomit. We did an exploratory surgery, and they removed the mass and sewed him back up. We found out this week that he had a very rare case in which his intestine had folded in on itself. If we had left it just a couple of days longer, he would have died.
From the start, Dr. Dendtler took Louie's case very seriously and made us truly feel like she had our backs (and even said as much), making sure we could squeeze him in for last minute surgery, informing us of the risks. Most importantly, I knew she wasn't going to rest til we figured out what was wrong with him and had done everything possible to save his life— and even though the other vets we took our cat to were compassionate, she was the first vet we saw where we actually felt like she was caring but also truly dedicated and determined. We are extremely grateful for the excellent care he received. They really did live up to their motto of "treating every pet as their own."
We would recommend CHAC to anyone. Thank you so much guys. We honestly cry thinking about it and are so glad we took him to you and that our cat got the care he needed. - K.K.
I wish there was a way to give 10 stars. It was the absolute best experience for us and our cats. The guy it the front desk I’m so sorry I forgot your name but he was extremely patient, thorough and took the time to answer every question we had. The doctor was caring and extremely knowledgeable about cats. It was the best experience 10 stars! - B.B.
This place specializes in creating great relationships with owners and pets. I've been with Dr. Pamela Dendtler since 2003 ! Awesome care and service. - D.Y.G
Back in yesterday with both of our dogs- one big, one small. It takes both my boyfriend and I to take our dogs to the vet so working out a time for us to get in was difficult with our differing schedules. It had to be late. They were able to work us in at 6:30- luckily a little later than that because I came from work late. They are super accommodating and will work with you. Dr. Gooden was simply amazing. We had a female doctor last time and she was great too but my boyfriend and I were raving about Dr. Gooden on the walk back to the car. He asked many, many questions about our dogs and was genuinely concerned about their health and well being and discussed all of our concerns(I've had bad experiences with uncaring docs in the past- lookin' at you Prospect Heights!). Although he suggested certain vaccines for our dogs and thought it best that we get them, he did not push us on the subject which I liked- I prefer not to vaccinate my dogs every year. I get bloodwork done for their heartworm tests and rabies vaccines yearly. Other vaccines we do every three years. We also did fecal tests as well which can get pricey if they are testing for giardia also. A MAJOR plus about Dr. Gooden that really won me over- when he came in the room to greet our dogs, our large dog barked and snapped when he tried to touch his head to greet him. We don't know our dogs past but we know that he is uncomfortable if a new person tries to touch his face upon meeting. Once in the room for awhile with a person he is fine though. This did not deter Dr. Gooden and he was not put off by this in any way. I really appreciated that. He did not even suggest a muzzle- we did. He allowed us to come near and to comfort our animals when they were crying or unsure- so many doctors ask you to step back and it breaks my heart. So, this is a major reason why Dr. Gooden really won us over. Kudos to this place! We even decided we'll keep coming here once we move to a different borough. -K.T.
I have now been seeing Dr. Dentler for almost a year and still have nothing but great things to say about her and her level of care. My dog Ace recently had a set of concerning seizures, which had never happened before. The vets at the ER I took him to suggested he might have a liver shunt which would cause the seizures and recommended I just put him on a low protein diet. Dr. D didn't agree - she wanted to get diagnostic results to make sure his liver was really ok, so we scheduled an ultrasound. A week before our appointment, Ace had another seizure and was taken again to the ER, where the vets suggested he likely had epilepsy and put him on a regiment of anti-convulsants. I called Dr. D to cancel the ultrasound, but she told me about how the new drugs could seriously damage the liver if he had any existing liver issues and that she wanted to do the ultrasound just to be safe. I'm happy to say his liver is fine and he hasn't had a seizure since! The office staff have been so accommodating and kind, and it feels as though they know me and Ace and genuinely care for his well being. Dr. D held my hand through every diagnostic step and explains everything so you can understand what's going on. -Kat G.
"To Dr Dendtler and Staff, I cant begin to tell you how impressed I am with the loving care you have given to my cat Baxter, before and after the much needed surgery. Baxter is so pleased with the outcome; he goes around purring all day. Thanks again."Estelle P.
"Hi Dr Dendtler, Thank you so very much for fixing my eye. I can see clearly now…I can see all obstacles in my way!"Love Vernell R-N.
"Dear Pamella, We want to thank all of you so much, not only for the loving care and consideration you showed us last Thursday when we had to say goodbye to Gericho but also for all the years of check-ups and other crisis' that we went through with him. We know it was your good efforts that allowed him to live a full and vigorous 16 years that gave us so much pleasure. Please know that we have always found your staff to be so courteous and helpful all these years. Thank you."Cathy W.
"To the People of Clinton Hill Animal Clinic, Thanks so much for your companionate service toward our pet rat Jack. He is doing much better and we are glad to know that our rats would get as good treatment as any dog, cat or any other pet."Thanks Max V.
"Dear Dr. Dendtler, You were very thorough and caring in treating Buddy. You explained clearly how to protect my dog. I have been to many clinics but you are the best. You were very professional and compassionate. Buddy and I are very grateful. Thanks ever so much to you and your staff."John L
"We won't take our pets anywhere else. We have two cats - one elderly with many health problems and one obese with many personality problems. We went to another vet in the neighborhood for a while and they continued to misdiagnose both cats, even going so far as to perform unnecessary surgery on one. Thankfully, about three years ago we found Clinton Hill Animal Clinic. They properly diagnosed both cats, put the elderly cat on medicine that works. And they are SO, SO nice. Everyone remembers our cats, they stop by to say hi to both us and the kitties when we come in. We've recently moved far out of the neighborhood, but continue to bring our cats here. I honestly can't think if a single negative thing to say about Clinton Hill Animal Clinic and I would not hesitate to recommend them to other pet owners."Gabrielle